I've been keeping my posts so far pretty upbeat and light, but since this is my place to express my opinion, I'm going to...
Called Country Financial Insurance's Customer Service line after being locked out of my web account. Tried to explain the situation to the rep. From her replied to me, I could tell she didn't listen to what I told her. She even cut me off mid-sentence to tell me I was using the wrong link (when I just clicked on the one she sent me). Her tone was very argumentative. No one needs be treated rudely when they are calling for help.
No comments:
Post a Comment